Privacy Policy

This policy explains what information Digiona collects when you visit this website or get in touch with us, and what we do with it. It's written in plain language on purpose — if anything here is unclear, email us at hello@digiona.com and we'll explain.

What we collect

When you fill in our contact form, we collect what you type in: your name, phone number, email address (if you give one), what you're looking for, and any message you add. If you message us on WhatsApp or call directly, we have whatever you share in that conversation.

Like any website, our server automatically logs standard technical information for every visitor — things like IP address, browser type, and which pages were viewed. This is routine web server activity, not something we actively track or profile you with.

How we use it

We use your enquiry details to get back to you, understand what you need, and put together a quote or proposal. If you become a client, we keep the same details on file to deliver and support your website. We don't sell, rent, or trade your information to anyone else.

Cookies & tracking

This site does not currently run any analytics, advertising, or tracking cookies. If that changes — for example, if we add Google Analytics to measure how the site is used — we'll update this section to say so.

Sharing with third parties

We don't share your enquiry details with third parties for marketing. Where a service you use to reach us — like WhatsApp — is operated by another company, that conversation is also covered by their own privacy policy, not just ours.

How long we keep it

We keep enquiry and client information for as long as it's reasonably useful — to follow up on an enquiry, deliver a project, or provide ongoing support and renewals. You can ask us to delete your information at any time (see below), and we will, unless we're required to keep something for billing or legal reasons.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by emailing hello@digiona.com. We'll respond within a reasonable time.

Security

We take reasonable steps to keep the information you share with us secure. That said, no method of transmission or storage is ever 100% secure, and we can't guarantee absolute security.

Changes to this policy

We may update this policy from time to time as the site or our services change. The "last updated" date at the top will always reflect the latest version.

Contact us

Questions about this policy or your data? Reach us at hello@digiona.com or +91 95992 86264.